Privacy & Data

Privacy Policy — How Okbajee Handles Your Data

Okbajee takes your privacy seriously. This Privacy Policy explains exactly what personal data okbajee collects, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and without legal jargon.

Last Updated: 1 January 2025

Six Ways Okbajee Protects Your Privacy

These cards summarise okbajee's core privacy commitments. The full details are in the policy sections below — please read them carefully.

We Only Collect What We Need

Okbajee collects only the personal data that is genuinely necessary to operate your account, process your payments, and comply with legal obligations. We do not collect data for the sake of it, and we do not build unnecessary profiles on our players.

We Never Sell Your Data

Okbajee does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the okbajee platform and is only shared with trusted partners where strictly necessary for service delivery.

Encrypted Storage and Transmission

All personal data stored by okbajee is encrypted at rest. All data transmitted between your device and the okbajee platform is protected by TLS encryption. Your payment details are never stored directly on okbajee servers — they are handled by certified payment processors.

You Control Your Own Data

Okbajee gives you meaningful control over your personal data. You can request access to the data we hold about you, request corrections, or request deletion of your account and associated data at any time by contacting the okbajee support team.

Clear Data Retention Limits

Okbajee does not keep your personal data indefinitely. We retain account data for as long as your account is active and for a defined period after closure as required by law. Once the retention period expires, your data is securely deleted from okbajee systems.

Breach Notification

In the unlikely event of a data breach affecting your personal information, okbajee will notify affected players promptly and take immediate steps to contain and investigate the incident. We do not hide security incidents from the players who trust us with their data.

01 Who We Are

Okbajee is an online gaming platform operating at okbajee.one. When this Privacy Policy refers to "okbajee", "we", "us", or "our", it means the okbajee platform and the team responsible for operating it. This Privacy Policy applies to all personal data collected through the okbajee website, mobile app, and any related services.

Okbajee acts as the data controller for the personal information you provide when registering and using the platform. This means okbajee determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.

Data Controller Contact

For all privacy-related enquiries, contact the okbajee data team at: [email protected]

02 Data We Collect

Okbajee collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the platform, and occasionally from third-party sources such as payment processors and identity verification services.

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, mobile number Registration form, account settings
Financial Data bKash/Nagad/Rocket wallet number, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Games played, bet amounts, session duration, login times Automatically during platform use
Communications Data Support chat transcripts, email correspondence When you contact okbajee support

Okbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request.

03 How We Use Your Data

Okbajee uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main ways okbajee uses your personal data are:

  • Account management: To create, maintain, and secure your okbajee account, including verifying your identity and age.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Platform delivery: To provide access to okbajee games, bonuses, and promotions, and to personalise your experience on the platform.
  • Customer support: To respond to your enquiries, resolve disputes, and handle complaints effectively.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and abuse of the okbajee platform.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Responsible gaming: To monitor gaming patterns and identify players who may need responsible gaming support or intervention.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from okbajee.
  • Platform improvement: To analyse usage patterns and improve the performance, design, and features of the okbajee platform.
Marketing Opt-Out

If you no longer wish to receive promotional communications from okbajee, you can opt out at any time through your account settings or by contacting support at [email protected]. Opting out of marketing does not affect essential account communications.

04 Legal Basis for Processing

Okbajee processes your personal data on the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing necessary to provide the okbajee service you have signed up for, including account management and payment processing.
  • Legal obligation: Processing required to comply with applicable laws, including KYC, AML, and data retention requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and platform improvement, where these interests are not overridden by your privacy rights.
  • Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.

05 Data Sharing

Okbajee does not sell your personal data. We share your data only where necessary and only with trusted parties who are contractually required to handle it securely and in accordance with this Privacy Policy. The categories of third parties with whom okbajee may share your data are:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC services that help okbajee verify your identity and age as required by law.
  • Game providers: Game software providers may receive anonymised or pseudonymised usage data to support game performance and fairness auditing.
  • IT and security providers: Cloud hosting, cybersecurity, and fraud detection services that support the operation of the okbajee platform.
  • Legal and regulatory authorities: Law enforcement agencies, regulators, and courts where okbajee is legally required to disclose information.

All third-party service providers used by okbajee are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than the specific service they provide to okbajee.

06 Cookies and Tracking

Okbajee uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help okbajee recognise you, remember your preferences, and understand how you use the platform.

The types of cookies okbajee uses include:

  • Essential cookies: Required for the okbajee platform to function. These cannot be disabled without breaking core functionality such as login sessions and payment flows.
  • Analytics cookies: Help okbajee understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, bot access, and account takeover attempts on the okbajee platform.
  • Preference cookies: Remember your settings and preferences, such as language and display options, to improve your experience on okbajee.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the okbajee platform. Okbajee does not use third-party advertising cookies or cross-site tracking cookies.

07 Data Retention

Okbajee retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods depend on the type of data and the legal requirements that apply to it:

  • Account and identity data: Retained for the duration of your account and for 5 years after account closure, as required for AML compliance.
  • Transaction records: Retained for 7 years after the transaction date in accordance with financial record-keeping requirements.
  • Support communications: Retained for 2 years after the last interaction, or longer if related to an ongoing dispute or legal matter.
  • Technical and usage data: Retained for 12 months on a rolling basis, after which it is aggregated or deleted.

When the applicable retention period expires, okbajee securely deletes or anonymises your personal data so that it can no longer be linked back to you. If you request account deletion before the end of a mandatory retention period, okbajee will restrict processing of your data to the minimum required for legal compliance only.

08 Data Security

Okbajee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and the okbajee platform.
  • Encryption at rest for all sensitive personal data stored on okbajee servers.
  • Strict access controls ensuring that only authorised okbajee staff can access personal data, and only to the extent necessary for their role.
  • Regular security audits and penetration testing of the okbajee platform.
  • Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
  • Automated fraud detection systems that monitor for suspicious activity in real time.

While okbajee takes data security seriously and invests in robust protections, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your okbajee account and never share your login credentials with anyone.

Security Tip

Enable two-factor authentication in your okbajee account settings for an extra layer of protection. If you suspect your account has been compromised, contact okbajee support immediately via live chat.

09 Your Rights

As an okbajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the okbajee support team at [email protected] with your account username and a clear description of your request.

Right of Access

Request a copy of the personal data okbajee holds about you. We will respond within 30 days.

Right to Rectification

Request correction of inaccurate or incomplete personal data held by okbajee.

Right to Erasure

Request deletion of your personal data where okbajee no longer has a legal basis to retain it.

Right to Restrict Processing

Request that okbajee limits how your data is used while a dispute or correction request is being resolved.

Right to Data Portability

Request your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to okbajee processing your data for marketing purposes or on the basis of legitimate interests.

Okbajee will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

The okbajee platform is strictly for adults aged 18 and above. Okbajee does not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account.

If you believe that a minor has registered on okbajee or that okbajee has inadvertently collected data from a minor, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Policy Updates

Okbajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will notify registered players by email and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the okbajee platform after a policy update has been posted constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using okbajee and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okbajee handles your personal data, please get in touch with us through any of the following channels:

  • Live Chat: Available 24/7 via the chat icon on any okbajee page — the fastest way to reach us.
  • Email: [email protected] — for formal privacy requests, please use email and include your account username.

For formal data rights requests, please email [email protected] with the subject line "Privacy Request" and include your full name, okbajee account username, and a clear description of your request. Okbajee will acknowledge your request within 24 hours and provide a full response within 30 days.

Privacy Contact

All privacy and data protection enquiries: [email protected]

Your Data Is Safe — Now Play

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Now you know exactly how okbajee handles your data — with transparency, security, and respect. Create your account, claim your welcome bonus, and enjoy fast bKash payouts with full peace of mind.